This second level Tameflow course - Mastering Throughput (MT) - will provide you with additional tools to “tame” the friction that impedes your progress in order to focus improvement efforts. As a follow-on from the Mastering Flow (MF) course you will further learn how to produce outstanding bottom line performance improvements without the need to retrain, reskill, restructure or take on any new risks. More specifically, you will be introduced to new Kanban boards and gain more knowledge centered around throughput for making financial decisions without spending additional funds on increasing capacity.



The tools and techniques learned and practiced in the Mastering Throughput (MT) course are complementary to all frameworks and existing approaches. Your team will improve their delivery of value in a timelymanner, regardless of the context and applied practices, with a strong emphasis on the cultural context and mental models. The ideal trainees for the Mastering Flow class are:

  • Knowledge workers
  • Managers of knowledge work 
  • Coaches, mentors and facilitators
  • Anyone else who is responsible for improving the delivery of a team’s products and services

Mastering Throughput (MT) is the second of two (2) courses required for the Certified Kanban Practitioner (CKP) certification and as such we strongly recommend trainees to have completed Mastering Flow (MT) or have the equivalent training and experience.


NOTE: Both days consist of interactive group exercises and simulations

Based on relevant sections of Tame Your Work Flow, the critically acclaimed book by Steve Tendon and Daniel Doiron on agility and performance management, this course covers the following:

Day 1 – Overview

  • Risk      management
    • Kanban method - Event driven risk management
    • Tameflow Kanban - Explicit risk management
  • The Tameflow Kanban boards
    • Flow Efficiency
    • DBR – Drum Buffer Rope
    • Throughput Management
    • Portfolio Management
  • Theory of Constraints and Inherent Simplicity
  • Throughput Accounting and Complexity

Day 2 – Overview

  • Throughput Accounting, Cost Accounting and Culture
  • Why all Improvement models fail (ADKAR, CMMI etc)
  • Class Exercise – DEVOPS improvement and TOC
  • Special and Common Cause Variation
  • Capacity Management: In praise of idleness
  • The Jeep, the Jungle and the Journey metaphor!
    • Constraints in the Work Process (The jeep-team level) and leading indicators of risk materialisation – "How we do things around here"
    • Constraints in the Work Flow (The Jungle- business model level) and leading indicators of risk materialisation – "Things that come toward us"
    • Constraints in the Work Load Distribution (The Journey as we progress and execute the plan thru the Jungle) and learning indicators of risk materialisation – "Things happen"
  • End of class Tameflow Simulation


This class is a certified Tameflow training course, developed under the supervision of Steve Tendon, the creator of Tameflow Kanban, and several senior practitioners. At the end of the course trainees receive a Tameflow Kanban course certificate.

Trainees who have completed both Mastering Flow (MF) and this course, Mastering Throughput (MT) will receive the Tameflow Certified Kanban Professional (CKP) designation. The CKP is for life, with no further obligation.

There are no exam requirements for the course certificate.


  • You get pragmatic, actionable guidance you can implement in your organization right away – the practices shouldn’t require permission, nor a large budget, nor getting others to immediately change the way they work – in effect creating a learning organization;

  • The tools and techniques learned and practiced in the course are complementary to all frameworks and existing approaches;

  • Upon completion the Mastering Throughput (MT) class (this course) you will have completed 50% of the requirements to becoming a Tameflow Certified Kanban Practitioner (CKP), which is a lifetime designation with no further obligations.

  • Trainees also receive the following:
    • A Google Drive Shared Folder fully indexed with hundreds of the best articles, videos, and presentations from Kanban experts


Mario Latreille brings a mix of experience and theoretical knowledge through 20+ years of large-scale delivery leadership on an international stage. He is a SAFe, PMI and Tameflow Kanban certified practitioner, and has over 10 years of training and coaching experience. 

Mr. Latreille thrives on disrupting the status quo for improving performance, with a focus on outcomes and the bottom line. He maintains a fresh perspective on delivery by continuously complementing his senior management coaching and mentoring experience with team-level facilitation.


  • Given the social nature of the course, lunch is provided to encourage informal discussions around the course content
  • Attendee substitutions are allowed anytime until the start of the class
  • If the designated instructor is unable to conduct the course, an equally competent and capable trainer will act as a replacement to teach the class
  • There are no exams, but attendees must be present for the entire duration, with active participation, in order to successfully complete the course
  • Refunds are provided as follows: 
    • 30+ days prior to the course start date, 100%;
    • 15 to 29 days prior to the course start date, 50%
  • If the course is cancelled by us, a full refund will be provided, regardless of the course conduct lead-time;
  • We reserve the right to change the location of the course, within a      reasonable distance from the originally planned location.